Priorities Among Effective Clinical Preventive Services Results of a Systematic Review and Analysis

  • Journal List
  • BMJ
  • 5.330(7494); 2005 Apr 2
  • PMC555881

BMJ. 2005 Apr ii; 330(7494): 765.

Improving clinical practice using clinical conclusion back up systems: a systematic review of trials to identify features disquisitional to success

Kensaku Kawamoto

1 Partitioning of Clinical Informatics, Section of Community and Family Medicine, Box 2914, Duke University Medical Center, Durham, NC 27710, USA

Caitlin A Houlihan

one Division of Clinical Informatics, Department of Community and Family Medicine, Box 2914, Duke Academy Medical Center, Durham, NC 27710, USA

E Andrew Balas

ii College of Health Sciences, Former Rule Academy, Norfolk, VA 23529, USA

David F Lobach

one Partition of Clinical Information science, Department of Community and Family Medicine, Box 2914, Duke University Medical Middle, Durham, NC 27710, USA

Abstruse

Objective To identify features of clinical determination back up systems critical for improving clinical practice.

Design Systematic review of randomised controlled trials.

Data sources Literature searches via Medline, CINAHL, and the Cochrane Controlled Trials Register up to 2003; and searches of reference lists of included studies and relevant reviews.

Written report option Studies had to evaluate the ability of decision back up systems to improve clinical practice.

Data extraction Studies were assessed for statistically and clinically pregnant improvement in clinical practice and for the presence of 15 determination support organization features whose importance had been repeatedly suggested in the literature.

Results Seventy studies were included. Decision support systems significantly improved clinical practice in 68% of trials. Univariate analyses revealed that, for five of the system features, interventions possessing the characteristic were significantly more probable to improve clinical practise than interventions defective the feature. Multiple logistic regression analysis identified four features as contained predictors of improved clinical practice: automatic provision of decision support as part of clinician workflow (P < 0.00001), provision of recommendations rather than just assessments (P = 0.0187), provision of conclusion support at the time and location of determination making (P = 0.0263), and reckoner based decision support (P = 0.0294). Of 32 systems possessing all four features, xxx (94%) significantly improved clinical exercise. Furthermore, directly experimental justification was establish for providing periodic operation feedback, sharing recommendations with patients, and requesting documentation of reasons for non following recommendations.

Conclusions Several features were closely correlated with determination support systems' power to improve patient intendance significantly. Clinicians and other stakeholders should implement clinical decision support systems that incorporate these features whenever viable and appropriate.

Introduction

Recent research has shown that wellness care delivered in industrialised nations often falls brusque of optimal, show based intendance. A nationwide audit assessing 439 quality indicators establish that The states adults receive but nearly half of recommended intendance,i and the US Institute of Medicine has estimated that up to 98 000 US residents die each twelvemonth as the outcome of preventable medical errors.2 Similarly a retrospective analysis at two London hospitals institute that 11% of admitted patients experienced adverse events, of which 48% were judged to be preventable and of which 8% led to death.3

To accost these deficiencies in care, healthcare organisations are increasingly turning to clinical determination support systems, which provide clinicians with patient-specific assessments or recommendations to help clinical decision making.four Examples include transmission or computer based systems that adhere care reminders to the charts of patients needing specific preventive care services and computerised physician society entry systems that provide patient-specific recommendations as part of the order entry process. Such systems accept been shown to improve prescribing practices,v - 7 reduce serious medication errors,8 ,9 enhance the delivery of preventive care services,10 ,xi and improve adherence to recommended care standards.4 ,12 Compared with other approaches to improve exercise, these systems have too generally been shown to be more effective and more likely to result in lasting improvements in clinical exercise.13 - 22

Clinical decision support systems do not always meliorate clinical practise, however. In a contempo systematic review of reckoner based systems, most (66%) significantly improved clinical practice, merely 34% did not.4 Relatively footling audio scientific prove is available to explain why systems succeed or fail.23 ,24 Although some investigators have tried to place the system features most important for improving clinical practise,12 ,25 - 34 they take typically relied on the opinion of a express number of experts, and none has combined a systematic literature search with quantitative meta-analysis. We therefore systematically reviewed the literature to place the specific features of clinical decision support systems most crucial for improving clinical exercise.

Methods

Data sources

We searched Medline (1966-2003), CINAHL (1982-2003), and the Cochrane Controlled Trials Register (2003) for relevant studies using combinations of the following search terms: decision back up systems, clinical; determination making, computer-assisted; reminder systems; feedback; guideline adherence; medical information science; advice; md's practice patterns; reminder$; feedback$; conclusion support$; and skillful system. Nosotros also systematically searched the reference lists of included studies and relevant reviews.

Inclusion and exclusion criteria

We divers a clinical determination support arrangement as any electronic or non-electronic arrangement designed to aid directly in clinical decision making, in which characteristics of individual patients are used to generate patient-specific assessments or recommendations that are so presented to clinicians for consideration.4 Nosotros included both electronic and not-electronic systems because we felt the use of a figurer represented only one of many potentially important factors. Our inclusion criteria were any randomised controlled trial evaluating the ability of a clinical decision support system to improve an important clinical practice in a real clinical setting; employ of the arrangement by clinicians (physicians, doc assistants, or nurse practitioners) directly involved in patient care; and assessment of improvements in clinical do through patient outcomes or process measures. Our exclusion criteria were less than seven units of randomisation per study arm; study not in English language; mandatory compliance with decision back up system; lack of description of determination support content or of clinician interaction with system; and score of less than v points on a ten point scale assessing five potential sources of study bias.4

Study selection

Two authors independently reviewed the titles, index terms, and abstracts of the identified references and rated each paper as "potentially relevant" or "not relevant" using a screening algorithm based on written report type, report design, subjects, setting, and intervention. Ii authors then independently reviewed the full texts of the selected articles and again rated each newspaper as "potentially relevant" or "not relevant" using the screening algorithm. Finally, 2 authors independently applied the full set of inclusion and exclusion criteria to the potentially relevant studies to select the final fix of included studies. Disagreements betwixt reviewers were resolved by word, and we measured inter-rater understanding using Cohen's unweighted κ statistic.35

Information brainchild

A study may include several trial arms, and then that multiple comparisons may exist within the single report. For each relevant comparison, two reviewers independently assessed whether the clinical decision support system resulted in an improvement in clinical practise that was both statistically and clinically significant. In some cases changes in practice characterised as clinically significant by the report authors were deemed non-significant past the reviewers. Nosotros considered event size as an culling consequence measure but concluded that the use of result size would accept been misleading given the significant heterogeneity among the effect measures reported by the included studies. We also predictable that the use of effect size would accept led to the exclusion of many relevant trials, as many studies fail to report all of the statistical elements necessary to accurately reconstruct outcome sizes.

Adjacent, 2 reviewers independently determined the presence or absence of specific features of decision support systems that could potentially explain why a system succeeded or failed. To construct a set of potential explanatory features, nosotros systematically examined all relevant reviews and primary studies identified by our search strategy and recorded whatsoever factors suggested to be important for organisation effectiveness. Both technical and not-technical factors were eligible for inclusion. Also, if a cistron was designated as a barrier to effectiveness (such equally "the demand for clinician data entry limits arrangement effectiveness") nosotros treated the logically opposite concept every bit a potential success factor (such as "removing the demand for clinician information entry enhances system effectiveness"). Next, we limited our consideration to features that were identified every bit beingness potentially important by at to the lowest degree three sources, which left united states of america with 22 potential explanatory features, including general organization features, organization-clinician interaction features, communication content features, and auxiliary features (tables 1 and 2). Of these 22 features, xv could be included into our assay (table 1) considering their presence or absenteeism could be reliably abstracted from most studies, whereas the remaining 7 could not (table two).

Table 1

Descriptions of the 15 features of clinical determination back up systems (CDSS) included in statistical analyses

Feature and sources * Example
General system features
Integration with charting or order entry system to support workflow integration25 ,26 ,36 ,37 w1 Preventive care reminders attached to patient charts; clinician warned of raised creatinine concentration when using computerised dr. club entry arrangement to prescribe aminoglycoside for a hospitalised patient
Apply of a computer to generate the decision back up38 w2-w10 Patients overdue for cervical cancer screening identified by querying a clinical database rather than by manual chart audits
Clinician-system interaction features
Automatic provision of determination support as part of clinician workflow23 ,26 ,28 ,29 ,31 ,33 ,36 ,39 ,40 w11-w13 Diabetes care recommendations printed on paper forms and attached to relevant patient charts by dispensary support staff, and then that clinicians practise non need to seek out the communication of the CDSS
No need for additional clinician information entry5 ,23 ,25 ,28 ,33 ,36 ,41-43 w12 Electronic or manual chart audits are conducted to obtain all information necessary for determining whether a child needs immunisations
Request documentation of the reason for non following CDSS recommendations5 ,43 w12 w14 w15 If a clinician does non provide influenza vaccine recommended by the CDSS, the clinician is asked to justify the decision with a reason such equally "The patient refused" or "I disagree with the recommendation"
Provision of conclusion support at time and location of decision making5 ,23 ,33 ,twoscore ,43-46 w1-w3 w5 w11-w13 w16-w19 Preventive care recommendations provided as nautical chart reminders during an encounter, rather than as monthly reports listing all the patients in need of services
Recommendations executed past nothing agreementw3 w12 w14 w20 Computerised physician order entry organisation recommends superlative and trough drug concentrations in response to an social club for aminoglycoside, and the clinician simply clicks "Okay" to lodge the recommended tests
Communication content features
Provision of a recommendation, not but an assessment43 ,47 w21 Arrangement recommends that the clinician prescribes antidepressants for a patient rather than simply identifying patient as being depressed
Promotion of action rather than inaction33 w11 w17 System recommends an alternate view for an abdominal radiograph that is unlikely to be of diagnostic value, rather than recommending that the order for the radiograph be cancelled
Justification of decision support via provision of reasoning25 ,27 w14 w17 Recommendation for diabetic foot examination justified by noting appointment of last test and recommended frequency of testing
Justification of decision back up via provision of inquiry evidence27 ,29 w17 w22 Recommendation for diabetic foot test justified by providing information from randomised controlled trials that show benefits of conducting the exam
Auxiliary features
Local user involvement in development procedure26 ,27 ,30 ,31 ,43-45 ,48 ,49 w17 w19 w23 System design finalised after testing prototypes with representatives from targeted clinician user group
Provision of decision support results to patients likewise equally providerseleven ,fifty w4 w24-w26 As well as providing chart reminders for clinicians, CDSS generates postcards that are sent to patients to inform them of overdue preventive intendance services
CDSS accompanied by periodic performance feedback13 ,29 ,49 w17 w27 w28 Clinicians are sent emails every two weeks that summarise their compliance with CDSS recommendations for the care of patients with diabetes
CDSS accompanied by conventional educational activity51 w7 w17 w27 w29 Deployment of a CDSS aimed at reducing unnecessary ordering of abdominal radiographs is accompanied by a "grand rounds" presentation on appropriate indications for ordering such radiographs

Table 2

The vii potential explanatory features of clinical decision support systems (CDSS) that could not exist included in the statistical analyses

Feature and sources * Reason why characteristic could not exist abstracted and analysed
General arrangement features
Organization is fastxxx ,31 ,33 ,45 Nearly studies did not written report formal or informal assessments of system speed
Clinician-organisation interaction features
Saves clinicians time or requires minimal time to use25 ,26 ,28 ,36 ,39-41 w3 Nigh studies did not comport formal or informal evaluations of the time costs and savings associated with system utilise
Articulate and intuitive user interface5 ,23 ,25 ,26 ,30 ,31 ,33 ,42 ,45 ,52 w12 with prominent display of advice33 w1 w15 w30 Nearly studies did non describe user interface with sufficient detail (such as via screenshots) to assess these aspects of user interface
Advice content features
Assessments and recommendations are authentic26 ,30 ,31 ,43 w12 w17 Most studies did non study the false positive or fake negative mistake rates associated with CDSS letters
Auxiliary features
System developed through iterative refinement procedure30 ,31 ,33 ,43 ,45 ,53 Well-nigh studies did not study the caste to which the system had undergone iterative refinement before evaluation
Alignment of decision back up objectives with organisational priorities30-32 ,43 ,49 w15 w31 and with the behavior23 ,25 ,27 ,54 w3 w12 w30 w32 and financial interests27 ,41 w6 w7 w17 w33 of individual clinicians Nearly studies did not appraise whether CDSS supported organisational priorities (such as patient safety, toll containment) and were therefore amend positioned to receive institutional support, whether clinicians agreed with the practices encouraged by CDSS (such as increased use of β blockers for patients with congestive heart failure), or whether clinicians had any fiscal incentives to follow or reject CDSS communication
Active interest of local stance leaders30-32 ,43 Unable to determine reliably, as many investigators were probably local opinion leaders themselves, but few identified themselves as such

Data synthesis

We used 3 methods to identify clinical decision back up system features important for improving clinical do.

Univariate analyses—For each of the fifteen selected features we individually determined whether interventions possessing the feature were significantly more than likely to succeed (result in a statistically and clinically significant improvement in clinical practice) than interventions defective the feature. We used StatXact55 to summate 95% conviction intervals for individual success rates56 and for differences in success rates.57

Multiple logistic regression analyses—For these analyses, the presence or absenteeism of a statistically and clinically significant improvement in clinical practice constituted the binary outcome variable, and the presence or absence of specific determination support arrangement features constituted binary explanatory variables. Nosotros included merely cases in which the clinical decision back up arrangement was compared against a true control group. For the principal meta-regression analysis, we pooled the results from all included studies, so as to maximise the ability of the analysis while decreasing the risk of false positive findings from over-plumbing fixtures of the model.58 We also conducted separate secondary regression analyses for computer based systems and for non-electronic systems. For all analyses, nosotros included one indicator for the decision support subject matter (acute intendance v non-astute care) and ii indicators for the report setting (academic v not-academic, outpatient v inpatient) to appraise the role of potential misreckoning factors related to the study environment. With the 15 system features and the iii environmental factors constituting the potential explanatory variables, we conducted logistic regression analyses using LogXact-5.59 Independent predictor variables were included into the final models using forward choice and a significance level of 0.05.

Direct experimental evidence—Nosotros systematically identified studies in which the effectiveness of a given decision support arrangement was straight compared with the effectiveness of the aforementioned system with additional features. Nosotros considered a feature to have direct experimental evidence supporting its importance if its addition resulted in a statistically and clinically significant comeback in clinical practise.

Results

Description of studies

Of 10 688 potentially relevant articles screened, 88 papers describing lxx studies met all our inclusion and exclusion criteria (effigy).w1-w88 Inter-rater agreements for report option and data abstraction were satisfactory (table 3). The lxx studies contained 82 relevant comparisons, of which 71 compared a clinical decision support system with a control group (control-system comparisons) and 11 directly compared a system with the same system plus actress features (system-system comparisons). We used the control-organization comparisons to identify organisation features statistically associated with successful outcomes and the system-system comparisons to identify features with direct experimental evidence of their importance.

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Selection procedure of trials of clinical decision support systems (CDSS) for review

Tabular array 3

Inter-rater understanding for study selection and information abstraction in review of trials of clinical decision support systems (CDSS)

Conclusion evaluated Raw agreement (%) Agreement beyond gamble (Cohen's κ) (%)
Study selection
Study is potentially relevant based on examination of abstract and use of screening algorithm 99.8 96.4
Report is potentially relevant based on examination of total text and use of screening algorithm 94.9 89.5
Written report meets all inclusion and exclusion criteria based on examination of total text 84.half dozen 66.3
Data abstraction
Employ of CDSS resulted in statistically and clinically significant improvement in clinical practice 97.2 93.6
CDSS intervention incorporated the potential success factor of interest (mean agreement level for the 15 features) 97.viii 90.five

Table 4 describes the characteristics of the lxx included studies. Betwixt them, about 6000 clinicians acted every bit study subjects while caring for near 130 000 patients. The commonest types of decision back up system were computer based systems that provided patient-specific advice on printed run into forms or on printouts attached to charts (34%),w2 w4 w6 w8-w10 w12 w14 w19 w22-w28 w32 w34-w49 non-electronic systems that attached patient-specific advice to advisable charts (26%),w1 w29-w31 w50-w66 and systems that provided conclusion support within computerised physician guild entry systems (xvi%).w3 w7 w11 w15-w17 w20 w67-w71

Table 4

Characteristics of the lxx studies of clinical conclusion support systems (CDSS) included in review

Characteristic Frequency (%)
Setting:
Academic setting 59
Outpatient setting 77
Multi-site trial 43
Clinician and patient subjects:
Residents and fellows at least half of subjects 57
Mid-level clinicians (physician assistants, nurse practitioners) involved 23
Paediatric patients involved 11
System characterisation:
Reminder or prompt organisation 54
Feedback system 16
Decision support system xi
Skillful system 0
Clinical arena addressed by decision support:
Management of chronic medical status or preventive care 81
Direction of acute medical condition 23
Direction of psychiatric condition 14
Pharmacotherapy 53
Laboratory test ordering 46
Non-surgical procedures 41
Radiology requisition 31
Specialist referral other than radiology 24
Diagnosis 19
Immunisation 19
Surgical procedures three

Univariate analyses of clinical conclusion support organization features

Table 5 summarises the success rates of clinical decision support systems with and without the 15 potentially important features. Overall, 48 of the 71 conclusion support systems (68% (95% confidence interval 56% to 78%)) significantly improved clinical practice. For 5 of the 15 features, the success rate of interventions possessing the feature was significantly greater than that of interventions defective the characteristic.

Tabular array 5

Success rates* of clinical determination support systems (CDSS) with and without 15 potentially important features. Results of 71 control-CDSS comparisons

%success rate (95% CI)
Feature Feature prevalence (%) With feature Without feature Charge per unit departure (95% CI)
General system features
Integration with charting or order entry organisation 85 73 (61 to 84) 36 (xiv to 67) 37 (6 to 61)†
Computer based generation of decision support 69 76 (62 to 87) fifty (28 to 72) 26 (2 to 49)†
Local user interest in development process 7 40 (eight to 81) lxx (58 to 80) −30 (−61 to 11)
Clinician-system interaction features
Automated provision of decision support as office of clinician workflow xc 75 (63 to 85) 0 (0 to 38) 75 (37 to 84)†
Provision at time and location of determination making 89 73 (61 to 83) 25 (5 to 65) 48 (0 to 70)‡
Request documentation of reason for not following organisation recommendations 21 100 (79 to 100) 59 (45 to 72) 41 (nineteen to 54)†
No need for additional clinician information entry 89 71 (59 to 82) 38 (11 to 71) 34 (−2 to 61)
Recommendations executed by noting agreement thirteen 78 (44 to 96) 66 (54 to 77) 12 (−23 to 34)
Communication content features
Provision of a recommendation, not just an cess 76 76 (63 to 86) 41 (xviii to 66) 35 (viii to 58)†
Promotion of action rather than inaction 92 68 (56 to 78) 67 (27 to 94) 1 (−27 to forty)
Justification via provision of research evidence 7 100 (50 to 100) 65 (53 to 76) 35 (−13 to 48)
Justification via provision of reasoning 39 75 (56 to 89) 63 (47 to 76) 12 (−11 to 34)
Auxiliary features
Provision of decision support results to both clinicians and to patients 10 86 (45 to 99) 66 (54 to 77) 20 (−23 to 39)
CDSS accompanied by periodic performance feedback four 67 (14 to 98) 68 (55 to 78) −1 (−fifty to 31)
CDSS accompanied by conventional teaching 31 55 (33 to 74) 73 (lx to 84) −19 (−42 to 4)

Well-nigh notably, 75% of interventions succeeded when the determination support was provided to clinicians automatically, whereas none succeeded when clinicians were required to seek out the communication of the decision support system (rate departure 75% (37% to 84%)). Similarly, systems that were provided equally an integrated component of charting or lodge entry systems were significantly more likely to succeed than stand up alone systems (rate difference 37% (6% to 61%)); systems that used a computer to generate the decision support were significantly more effective than systems that relied on manual processes (charge per unit departure 26% (2% to 49%)); systems that prompted clinicians to record a reason when non following the advised course of activeness were significantly more than likely to succeed than systems that allowed the system advice to be bypassed without recording a reason (rate difference 41% (xix% to 54%)); and systems that provided a recommendation (such as "Patient is at high run a risk of coronary avenue disease; recommend initiation of β blocker therapy") were significantly more likely to succeed than systems that provided merely an assessment of the patient (such as "Patient is at high chance of coronary artery disease") (rate deviation 35% (eight% to 58%)).

Finally, systems that provided determination support at the time and location of determination making were substantially more likely to succeed than systems that did non provide advice at the point of care, merely the difference in success rates fell just short of being meaning at the 0.05 level (rate deviation 48% (-0.46% to 70.01%)).

Meta-regression analysis

The univariate analyses evaluated each potential success factor in isolation from the other factors. We therefore conducted multivariate logistic regression analyses in gild to identify independent predictors of clinical conclusion support system effectiveness while taking into consideration the presence of other potentially important factors. Table half dozen shows the results of these analyses.

Table vi

Features of clinical decision back up systems (CDSS) associated with improved clinical exercise. Results of meta-regression analyses of 71 command-CDSS comparisons

Feature * Adapted odds ratio (95% CI) P value
Chief analysis (all CDSS, n=71)
Automatic provision of decision support as part of clinician workflow 112.1 (12.9 to ∞) <0.00001
Provision of decision back up at time and location of determination making 15.4 (one.three to 300.6) 0.0263
Provision of recommendation rather than but an assessment vii.ane (1.3 to 45.6) 0.0187
Computer based generation of decision support six.iii (1.2 to 45.0) 0.0294
Secondary analysis (computer based CDSS, north=49)

Automatic provision of decision support as part of clinician workflow 105.0 (10.4 to ∞) 0.00001
Secondary assay (non-electronic CDSS, north=22) §

Provision of recommendation rather than but an assessment 19.4 (1.5 to 1263.0) 0.0164

Of the half dozen features shown to be important past the univariate analyses, four were identified every bit independent predictors of system effectiveness by the master meta-regression analysis. Well-nigh notably, this analysis confirmed the disquisitional importance of automatically providing determination support as part of clinician workflow (P < 0.00001). The other three features were providing decision support at the fourth dimension and location of decision making (P = 0.0263), providing a recommendation rather than just an assessment (P = 0.0187), and using a computer to generate the determination support (P = 0.0294). Among the 32 clinical decision support systems incorporating all four features,w2-w6 w8-w10 w12 w16 w19 w20 w22 w24-w27 w32 w34-w49 w67 w69 w70 w88 30 (94% (fourscore% to 99%)) significantly improved clinical practice. In contrast, clinical decision support systems defective any of the four features improved clinical practice in simply 18 out of 39 cases (46% (xxx% to 62%)). The subset analyses for calculator based clinical decision support systems and for non-electronic clinical decision support systems yielded results consistent with the findings of the primary regression assay (tabular array 6).

Survey of straight experimental evidence

We identified xi randomised controlled trials in which a clinical decision support arrangement was evaluated straight against the same clinical decision support organisation with additional features (table 7).w14 w17 w19 w21 w22 w24-w26 w28 w38 w64 w86 In support of the regression results, one study found that system effectiveness was significantly enhanced when the decision back up was provided at the time and location of decision making.w19 Similarly, effectiveness was enhanced when clinicians were required to document the reason for non following organisation recommendationsw14 and when clinicians were provided with periodic feedback well-nigh their compliance with system recommendations.w28 Furthermore, two of four studies institute a meaning beneficial effect when conclusion back up results were provided to both clinicians and patients.w24-w26 w38 w86 In dissimilarity, clinical conclusion support system effectiveness remained largely unchanged when critiques were worded more strongly and the bear witness supporting the critiques was expanded to include institution-specific data,w17 when recommendations were made more than specific,w21 when local clinicians were recruited into the system development process,w64 and when bibliographic citations were provided to support the recommendations made by the organization.w22

Table vii

Details of 11 randomised controlled trials of clinical decision support systems (CDSS) that directly evaluated effectiveness of specific CDSS features

Trial No of clinicians *; No of patients *; duration of study Control Intervention Consequence mensurate Effect (intervention v command)
Tierney et al 1986w19 135; 6045; ten months Computer generated reminders for 13 preventive care protocols, provided in a monthly study Equally control, only protocols provided at the time of patient come across % clinician compliance with protocols Greater compliance for 3/13 protocols, P<0.05
Litzelman et al 1993w14 176; 5407; 6 months Computer generated reminders for faecal occult claret examination, mammography, and cervical smear test on encounter forms As control, but users required to circumvolve 1 of 4 responses—"done/society today," "not applicable to this patient," "patient refused," or "side by side visit" % clinician compliance with all reminders combined 46 v 38, P=0.002
Lobach 1996w28 twenty; 205 encounters; 3 months Computer generated diabetes guideline recommendations on special encounter forms Equally control, plus biweekly email feedback summarising compliance with recommendations Median level of % compliance with recommendations 35.three v 6.one, P<0.01
Becker et al 1989w25 ane clinic; 371; 12 months Calculator generated clinician reminders to provide 9 preventive intendance services As control, plus mailed patient reminders % overall compliance with preventive care guidelines eighteen.5 v 12.ix, P=0.013
McPhee et al 1989w24 21; 645; 9 months Computer generated chart reminders for breast examination and mammography As control, plus mailing of pamphlets and reminder letters to patients % hateful compliance with mammography
75 v 50, P=0.022
Fordham et al 1990w26 % mean compliance with breast examination 80 v 82, NS
Gans et al 1994w86 NA; 86; 18 months Clinician notification of patients with previously undetected hypercholesterolaemia past mail service and provision of handling guidelines Every bit control, plus mailing of reminder letters to patients % of patients reporting follow-up visit to clinician
57.5 v 53.ix, NS
% patient compliance with dietary recommendations
74.5 five 61.5, NS
% patient compliance with lifestyle recommendations 36.2 v 35.9, NS
Burack et al 1996w38 20; 758; 12 months Figurer generated chart reminders for mammography referral Every bit control, plus mailed patient reminders % mammography completion among all eligible women 31 v 32, NS
Harpole et al 1997w17 236; 491; 5 months Computerised order entry system with real time critiques of appropriateness of abdominal radiograph orders As control, only with critiques more than strongly worded and with supporting institutional evidence % compliance with recommendations to abolish radiograph when unlikely to add diagnostic information
NS
% compliance with recommendations to order alternate views NS
Meyer et al 1991w21 NA; 206; 12 months Letter to clinicians identifying patients with ≥10 prescriptions and requesting a reduction in number of drugs As control, followed past letter with specific recommendations for altering each drug regimen and gauge of each patient's compliance with drug regimen Average number of drugs used at 4, half-dozen, and 12 months from intervention NS
Sommers et al 1984w64 57; 145; 10 months Manual nautical chart reminders for management of unexpected low haemoglobin levels As command, plus baseline compliance feedback and interest of local clinicians in criteria evolution process % compliance with management criteria 61 v 77, P=NA
McDonald et al 1980w22 31; 3691 events; 3 months Computer generated reminders for patient conditions requiring attention As command, plus provision of bibliographic citations % clinician response rate to detected events forty.nine 5 35.9, P=0.154

Give-and-take

In this report, nosotros systematically reviewed the literature in order to determine why some clinical decision support systems succeed while others fail. In doing so, nosotros identified 22 technical and not-technical factors repeatedly suggested in the literature as important determinants of a system'southward ability to improve clinical exercise, and we evaluated 15 of these features in randomised controlled trials of clinical decision back up systems. We found five of the features were significantly correlated with system success, and 1 feature correlated with system success at but over the 0.05 significance level. Multiple logistic regression analysis identified four of these features equally independent predictors of a system'due south ability to improve clinical practice. Furthermore, we establish direct experimental prove to back up the importance of three additional features.

Strengths and limitations of our written report

This study has several important strengths. Firstly, our literature search was thorough, and we screened more than ten 000 manufactures to place potentially relevant studies. Secondly, nosotros generated the candidate fix of potentially important organization features by systematically reviewing the literature for relevant expert stance, rather than by relying on the views of a express set up of experts. Thirdly, we used two independent reviewers for study selection and data abstraction to increase the reliability of our findings. Fourthly, this study provides a quantitative gauge of the relative importance of specific clinical decision support system features. Finally, this study provides a comprehensive summary of randomised controlled trials that accept evaluated the importance of specific system features through direct experimentation.

I limitation of this study is that nosotros used a binary outcome measure out rather than a continuous measure such as effect size. We therefore could non adjust for variations in the size of outcomes. Another potential criticism is that nosotros pooled dissimilar types of clinical decision support systems in the regression assay. However, we believe that our methods were appropriate given that our objective was to determine the touch of heterogeneity among interventions rather than to estimate the effects of a homogeneous intervention, equally is usually the example for a meta-analysis.

Nosotros did not carry a subset analysis for studies in which patient upshot measures (as opposed to process measures) were evaluated—because the number of studies reporting patient issue measures was too small to allow for an fairly powered regression analysis. Moreover, because nosotros required an comeback in practice to be clinically meaning in lodge to be counted as a success, our methods precluded an improvement in a fiddling procedure measure from counting as a successful effect.

Our analyses were limited to published reports of randomised controlled trials. Thus, some of our findings may not exist extendable to clinical determination support organization categories for which we could non discover any studies meeting our inclusion criteria, such as clinical decision support systems provided on personal digital assistants. Also, publication bias against studies that failed to show an effect might have limited our power to identify features associated with ineffective systems.

The sample size for our regression assay was restricted past the size of the available literature. Thus, despite our best efforts to observe and include all relevant studies, our ratio of cases to explanatory variables was suboptimal, particularly for the subset regression analyses.58 ,60 Equally a outcome, we cannot rule out the importance of system features based on their absenteeism from the concluding regression models. As well, it is possible that one or more features were falsely included into the regression models because of over-fitting. Nonetheless, we do not believe this was the case, as our findings are consequent with our previous experiences of implementing clinical decision support systems in practice. An boosted limitation is that our analyses were restricted to features that could exist reliably bathetic. Every bit a consequence, we were unable to assess the significance of several potentially important features (table 2).

Implications

On a applied level, our findings imply that clinicians and other healthcare stakeholders should implement clinical decision support systems that (a) provide conclusion support automatically every bit part of clinician workflow, (b) deliver decision back up at the time and location of decision making, (c) provide actionable recommendations, and (d) use a figurer to generate the decision support. In detail, given the close correlation between automatic provision and successful outcomes (P < 0.00001), we believe that this feature should be implemented if at all possible. If a clinical decision support system must depend on clinician initiative for apply, we recommend that arrangement use be advisedly monitored and steps exist taken to ensure that clinicians access the resources every bit intended.

A mutual theme among all 4 features is that they make it easier for clinicians to utilize a clinical conclusion back up organisation. For example, automatically providing decision support eliminates the need for clinicians to seek out the advice of the system, and the employ of a calculator system improves the consistency and reliability of the clinical conclusion support organization by minimising labour intensive and fault prone processes such equally manual chart abstractions. As a general principle, then, our findings suggest that an constructive clinical conclusion support system must minimise the effort required by clinicians to receive and human activity on arrangement recommendations.

With regard to the three other system features shown to be important through direct experimentation, we think these features are of import and desirable but not as crucial as the four features identified by our regression analysis. Thus, when feasible and appropriate, clinical determination support systems should also provide periodic performance feedback, asking documentation of the reason for not following system recommendations, and share conclusion support results with patients. For the remaining clinical decision back up system features listed in table one, we consider them optional just still potentially benign, especially if they will get in easier for clinicians to use the clinical decision support arrangement or if the univariate analyses found that they were essentially more likely to be present in successful systems than in unsuccessful ones (tabular array v). Finally, with regard to the seven clinical decision support system features that could non be included in our regression analysis (table 2), nosotros recommend that they exist considered potentially important, especially if they reduce the fourth dimension, effort, or initiative required for clinicians to receive and deed on system recommendations.

What is already known on this topic

Clinical determination support systems take shown great promise for reducing medical errors and improving patient intendance

Still, such systems do not always result in improved clinical do, for reasons that are not always clear

What this study adds

Analysis of 70 randomised controlled trials identified four features strongly associated with a decision back up organization'south ability to amend clinical exercise—(a) decision back up provided automatically as role of clinician workflow, (b) decision support delivered at the time and location of decision making, (c) actionable recommendations provided, and (d) estimator based

A common theme of all four features is that they make information technology easier for clinicians to use a clinical decision support system, suggesting that an constructive system must minimise the attempt required by clinicians to receive and deed on system recommendations

Future directions

The promise of evidence based medicine will exist fulfilled simply when strategies for implementing all-time exercise are rigorously testify based themselves.61 ,62 In order to fulfil this goal in the context of clinical decision back up systems, two of import research needs must be addressed. Firstly, reports of clinical decision support arrangement evaluations should provide as much detail every bit possible when describing the systems and the mode in which clinicians interacted with them, so that others can acquire more effectively from previous successes and failures. Secondly, further straight experimentation is warranted to evaluate the importance of specific system features.

Supplementary Material

[actress: References w1 - w88]

Notes

An external file that holds a picture, illustration, etc.  Object name is webplus.f1.gif References w1-w88, the studies reviewed in this commodity, are on bmj.com

We thank Vic Hasselblad for his assistance with the statistical analyses.

Contributors and guarantor: KK, DFL, and EAB contributed to the written report blueprint. KK, CAH, and DFL contributed to the data abstraction. All authors contributed to the information analysis. KK managed the project and wrote the manuscript, and all authors contributed to the critical revision and final blessing of the manuscript. DFL is guarantor.

Funding: This study was supported by inquiry grants T32-GM07171 and F37-LM008161-01 from the National Institutes of Health, Bethesda, Maryland, USA; and by enquiry grants R01-HS10472 and R03-HS10814 from the Agency for Healthcare Research and Quality, Rockville, Maryland, United states. These funders did not play a role in the design, execution, analysis, or publication of this written report.

Competing interests: None declared.

Upstanding approving: Non required.

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